Refund policy
At GlowDesi Fashion, we want you to love what you ordered. If you're not completely satisfied, we're here to help.
Returns
· You have 7 days from the date of delivery to request a return.
· Items must be unused, unwashed, and in original condition with all tags attached.
· Items must be returned in their original packaging.
Non-Returnable Items
· Items that have been worn, washed, or damaged after delivery.
· Sale or discounted items.
· Innerwear and accessories for hygiene reasons.
Exchanges
· We offer free exchanges for size or color issues within 7 days of delivery.
· To request an exchange, contact us at glowdesifashion@gmail.com
Refunds
· Once your return is received and inspected, we will notify you of approval.
· Approved refunds will be processed within 5-7 business days to your original payment method.
· For Cash on Delivery orders, refunds will be issued via bank transfer.
How to Initiate a Return
· Email us at glowdesifashion@gmail.com with your order number and reason for return.
· Our team will guide you through the process.